What Big FOOT Suction LLC collects, why we collect it, and every outside company that touches it. Written to be read, because you should not need a lawyer to find out what happens to your email address.
Effective August 25, 2026
The quote form asks for your name, job title, organization, organization type, email address, phone number, state, GPO affiliation, current distributor, purchasing timeline, the products you selected, and any notes you add. Only name, organization, and email are required. Everything else is optional and exists so we can send you a useful answer instead of a generic one.
The contact form collects your name, email, organization, organization type, role, number of facilities, GPO, the distributors you buy through, product categories of interest, estimated monthly volume, what you are interested in, how you heard about Big FOOT, and your message.
We store your email address, the IP address a sign-in request came from, and the times you requested and used a sign-in link. Your portal account also carries your name, your company, and whether you are an administrator.
There is no password, because we never wanted to store one. You request a link, we email it, and it works once within fifteen minutes.
Our hosting provider keeps standard server logs: IP address, the page requested, a timestamp, and your browser’s user agent. Those exist for operations and abuse prevention. We do not build profiles from them and we do not connect them to your form submissions.
Worth stating flatly, because most sites cannot say this:
Exactly two, both strictly necessary:
No advertising cookies. No analytics cookies. Nothing that follows you to another website.
We do not send marketing email you did not ask for.
Four service providers. Each one receives only what it needs to do its job, and none of them is permitted to use it for anything else.
| Provider | Role | What it receives |
|---|---|---|
| Vercel | Website and portal hosting | Server logs, and data in transit |
| Supabase | Database | Form submissions and portal accounts, stored in the United States |
| Resend | Transactional email | Recipient address and contents of sign-in links and internal alerts |
| Intuit | QuickBooks inventory | Nothing about you. See section 6. |
Beyond those, we disclose personal information only where the law requires it, or where it is necessary to protect Big FOOT, our customers, or the public from harm.
The portal connects to Big FOOT’s own QuickBooks Online company file to read inventory: item names, SKUs, descriptions, and quantities on hand.
That is a one-way street. Product data flows from QuickBooks into the portal. No customer information, no quote request, no portal account, and no message you send us is ever transmitted to Intuit.
The connection is authorized by a Big FOOT administrator and can be revoked at any time, either from the portal’s admin page or from Intuit’s own account settings.
Call or email us and we will do any of the following:
No web form and no case number. Somebody answers, which is broadly the point of this company.
Depending on where you live, including California, Colorado, Connecticut, Virginia, and the UK and EU, some of these are rights you hold by statute. We extend all of them to everyone who asks, because sorting people by jurisdiction is more work than simply honoring the request. We will not treat you differently for asking.
No system is perfect and anyone who tells you otherwise is selling something. If you find a problem, write to info@floorsuction.com and we will fix it.
Big FOOT sells to hospitals, surgical facilities, and distributors. Please do not send us patient information, protected health information, or anything else covered by HIPAA. We do not want it and we are not set up to receive it. If something reaches us by accident, tell us and we will delete it.
This site is not directed at children, and we do not knowingly collect information from anyone under 18.
If this policy changes, the effective date at the top changes with it. For anything material we will tell portal users directly rather than relying on you to re-read this page.
Big FOOT Suction LLC
Sarasota, Florida
404-488-5656
info@floorsuction.com
See also our Terms of Use.